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Glossary

Technology, explained clearly. Find a term, choose a letter or narrow the topic. Definitions include sources and their review date.

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UDesign / Programming

UI (User Interface)

The means through which a person operates a system, including graphical elements, text, touch or voice. UI is part of user experience; button appearance does not account for all UX.

Definition and sources
UProgramming

Unit tests

Tests of a small unit of code behaviour. They should detect meaningful regressions; mirroring implementation in assertions can create false confidence.

Definition and sources
UMarketing

Upselling

Offering a more capable or expensive version of the selected product. It should fit the need and differs from selling a separate complementary product.

Definition and sources
UDesign

User journey

A description of user steps, goals and difficulties in context. Journey maps should be research-based; an ideal imagined path does not replace observation.

Definition and sources
UInternet

User-Agent

A header describing the client's declared software, such as a browser or crawler. It can be spoofed and should not be sole identity proof.

Definition and sources
UDesign

UX (User Experience)

A person's experience with a product, service or organisation, including understanding, usability and feelings before, during and after use. UX extends beyond screen aesthetics and digital products.

Definition and sources