Net Promoter Score
A recommendation-intent metric: percentage of promoters minus percentage of detractors. Survey results do not replace observation of customer behaviour.
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Technology, explained clearly. Find a term, choose a letter or narrow the topic. Definitions include sources and their review date.
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A message or series sent to subscribers, usually by email, to inform, teach or present offers. Readers should understand what they subscribe to, how often messages arrive and how to unsubscribe.
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