KNOWLEDGE / FROM A TO Z

Glossary

Technology, explained clearly. Find a term, choose a letter or narrow the topic. Definitions include sources and their review date.

Terms 87 / 685

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AMarketing

A/B testing

Comparing variants across separated audiences using a defined measure. It needs correct allocation, adequate samples and controls against misleading conclusions.

Definition and sources
AMarketing

Ad groups

Units organising related ads and delivery criteria within a campaign. A coherent theme helps match messages to queries or audiences.

Definition and sources
AMarketing

AIDA

A model describing attention, interest, desire and action. It helps structure messages but does not prove that every purchase follows a linear path.

Definition and sources
AMarketing

Attribution

Assigning conversion credit to marketing interactions. Different models and data coverage can produce different results for the same sale.

Definition and sources
BBusiness / Marketing

B2B (Business-to-Business)

A business relationship in which a company sells to another company. Examples include enterprise software and manufacturing supplies. B2B describes the customer, not a particular sales channel.

Definition and sources
BBusiness / Marketing

B2C (Business-to-Consumer)

A model in which a business sells goods or services to consumers. It includes online and offline transactions. The abbreviation identifies the customer type rather than the technology used.

Definition and sources
BMarketing

Bounce rate

A bounce metric whose definition depends on the analytics tool. In GA4 it measures non-engaged sessions, not simply all single-page visits.

Definition and sources
BMarketing

Broad match

A Google Ads keyword match type covering related searches. It needs search-term and campaign-goal monitoring, not just a keyword list.

Definition and sources
BMarketing

Buyer persona

A representative buyer profile based on research into needs, behaviour and purchasing context. Personas should guide decisions rather than reinforce untested stereotypes.

Definition and sources
CMarketing

Case study

An account of a specific implementation, its context, actions and outcomes. A useful case study explains measurement methods and limits to its conclusions.

Definition and sources
CMarketing

Clickbait

A headline or presentation designed to provoke clicks, often at the expense of accuracy. High CTR alone does not demonstrate content quality or usefulness.

Definition and sources
CMarketing

Content marketing

Planned creation and distribution of content addressing audience needs. It supports relationships and decisions rather than merely increasing publication volume.

Definition and sources
CMarketing

Conversion

An event defined as a desired outcome, such as a sale or valuable enquiry. Definitions and counting rules should match business goals rather than clicks alone.

Definition and sources
CMarketing / SEO

Copywriting

Writing that supports a communication goal, such as explaining an offer or encouraging contact. Effective copy connects the reader's needs with concrete information. Persuasion does not justify unsupported promises.

Definition and sources
CMarketing

Cost per lead

The cost of obtaining a contact meeting the defined lead criteria. It is calculated against campaign spending; lead quality needs separate assessment.

Definition and sources